Frequently Asked Questions
How do I pay?
You can pay by check, cash, or call with a credit card. Checks can be made payable to Sunny Maids Referral Agency. Any monies received are put into a Trust Account.
What is the cost?
Each professional cleaning company referred controls their own prices that typically range from a base hourly rate (see price page). There is a three (3) hour minimum charge. If you need cleaning supplies, they can be provided by the cleaning professional referred, the price typically ranges from $10-$15 for General Cleaning, $5 for a vacuum and $25 and up for move-in & out or specialty cleanings.
What can I expect from a typical 4-hour cleaning?
Example: A general 4-hour clean allows the the cleaning time to be evenly distributed throughout the house. This clean allows for one hour of cleaning in each of the 4 areas.
- Dusting & Vacuuming each room
- Floors vacuumed & washed
Example: 1st hour kitchen, 2nd hour bathrooms, 3rd hour vacuuming & dusting each room, 4th hour vacuum & wash floors, plus additional projects if time permits. Note: Large and particularly heavily used areas will need more than one hour of cleaning; if so, you may want to consider a spring cleaning service or a additional hour or two.
Why should I get my house cleaning through an Agency?
All of the Housecleaning Professional Companies on our registry have a through, rigorous, personal screening.
Who does my cleaner work for?
Sunnymaids Referral Agency is not an employer; instead, we take pride in registering and referring local, private, owner-operated house cleaning companies; they do not work for you privately as this would be dishonest with the agency.
What are my responsibilities and what are the Agency’s responsibilities?
Remember to make all job order changes, including scheduling additional services through our agency office.
What tax responsibilities do I have?
Sunny Maids Referral Agency is a referral agency, not the employer of the professional housecleaning companies we refer. Instead, we arrange services for you in the capacity of an “Agent” by referring individuals who privately own and operate their own company and are responsible for their own taxes & liability insurances. (See Consumer Protection Information). The agency monitors the income of each professional house cleaning company on our registry and files a 1099 tax report at the end of each year.
Consumer Protection Information
You may be interested to know that a consumer/homeowner could have tax responsibility if they hire a person who is not in business for themselves and who does not generally work cleaning homes (e.g., a neighbor). A tax responsibility could also arise as a result of the relationship they might have. If the consumer gives the house cleaning business a job order this is an acceptable non-tax relationship, however, if the consumer directs and controls the manner and means by which the worker performs their work, they could have employer responsibilities, including employment taxes and workers’ compensation, under state and federal law. Your responsibility is to give a job order, without having to explain how to do the job. A professional cleaner should already know how to clean. Again, Sunnymaids only refers cleaning persons who privately own their own business, pay their own taxes & liability insurances and who take responsibility for themselves. For additional information you may call our office, the local employment development department, or the internal revenue service.
Terms & Conditions
This site is intended for use by the general public for viewing and retrieving information only. The use of this website signifies your agreement with its terms and conditions of use. The terms and conditions of use as well as the content of the website are subject to change at any time without prior notice.
Although every effort has been made to provide complete and accurate information, this site makes no warranties, express or implied, or representations as to the accuracy of content on this website. The owner of this site assumes no liability or responsibility for any errors or omissions in the information contained in the website or the operation of the website.
By using the website, you assume all risks associated with the use of this site including any risk of your computer, software or data being damaged by a virus, software, or any other files which might be transmitted or activated via this website. The owner expressly disclaims any liability for any special, incidental, or consequential damages, including without limitation, lost revenues, or lost profits, resulting from the use or misuse of the information contained in the website.
You agree to defend, indemnify and hold the owner of this site harmless from and against any and all claims, damages, costs including attorneys’ fees, arising from or related to your use of the website.
Links to other Websites
This website contains links to other internet sites and information provided by persons not affiliated with this site. Such links are not endorsements or referrals of any products, services or information contained in such websites, and no information in any such web site has been endorsed or approved hereby. No claims, promises, or guarantees about the completeness, accuracy, currency, content or quality of information contained in the links to and from this web site are made. Information provided and opinions expressed by others do not necessarily represent the opinion of this site. This site expressly disclaims any and all liability resulting from reliance on such information or opinions.
When you visit this website, no personally identifying information about you is gathered, unless you choose to provide such information. The only other information recorded is the domain, IP address, internet browser and operating system used to access this site, and the files, time and date visited. All personal information offered, collected or transmitted via this website is kept confidential and will never be rented, sold, shared or otherwise disclosed to third parties without expressed consent. We may contact you upon request or regarding any purchases or services you have requested or subscribed to.