Frequently Asked Questions
How do I pay?
You can pay by check, cash, or call with a credit card. Checks are made payable to Sunny Maids Referral Agency.
What is the cost?
Each cleaning business referred controls their own prices that typically range from a base hourly rate (see price page). There is a three (3) hour minimum charge. If you need cleaning supplies, they can provided, the price typically range from $10-$15 for General Cleaning, $5 for a vacuum and $25 and up for move-in & out or specialty cleanings.
What can I expect from a typical 4-hour cleaning?
Example: A general 4-hour clean allows the the cleaning time to be evenly distributed throughout the house. This clean allows for one hour of cleaning in each of the 4 areas.
- Dusting & Vacuuming each room
- Floors vacuumed & washed
Example: 1st hour kitchen, 2nd hour bathrooms, 3rd hour vacuuming & dusting each room, 4th hour vacuum & wash floors, plus additional projects if time permits. Note: Large and particularly heavily used areas will need more than one hour of cleaning; if so, you may want to consider a spring cleaning service or a additional hour or two.
How much is a typical cleaning?
The cost for the General Cleaning in the (4) major areas is listed on the “Price Page” located on the top tool bar of our Home Page.
Why should I get my house cleaning through an Agency?
All of the Housecleaning Professionals on our registry have a through, rigorous, personal screening and also provide you with breakage/damage coverage which includes coverage against theft (pays only upon conviction) and or damage valued up to $1,000, allowing you to be confident in the honest, courteous, and professional service provided to you allowing you to trust them with your privacy and valuables.
Who does my cleaner work for?
Sunnymaids Referral Agency is not an employer; instead, we take pride in registering and referring local, private, owner-operated house cleaning services; however, the cleaning business referred to you is under contract with Sunny Maids Referral Agency and cannot work for you privately; to do so would constitute a breach of contract, being dishonest with the agency cancels all cleaning orders and all theft & damage coverage provided by the housekeeping service referred to your home.
What are my responsibilities and what are the Agency’s responsibilities?
Remember to make all job order changes, including scheduling additional services through our agency office. All claims for accidental damage must be submitted within 3 days after the job date. It is the agency’s responsibility to report any changes in job dates and/or accidental breakage/damage to the damage fund.
What tax responsibilities do I have?
Sunny Maids Referral Agency is a referral agency, not the employer of the domestic housecleaning businesses we refer. Instead, we arrange services for you in the capacity of an “Agent” by referring individuals who privately own and operate their business and are they are responsible for their own taxes & liability insurances. (See Consumer Protection Information). The agency monitors the income of each house cleaning business on our registry and files a 1099 tax report at the end of each year.
Consumer Protection Information
You may be interested to know that a consumer/homeowner could have tax responsibility if they hire a person who is not in business for themselves and who does not generally work cleaning homes (e.g., a neighbor). A tax responsibility could also arise as a result of the relationship they might have. If the consumer gives the house cleaning business a job order this is an acceptable non-tax relationship, however, if the consumer directs and controls the manner and means by which the worker performs their work, they could have employer responsibilities, including employment taxes and workers’ compensation, under state and federal law. Your responsibility is to give a job order, without having to explain how to do the job. A professional cleaner should already know how to clean. Again, Sunnymaids only refers cleaning persons who privately own their own business, pay their own taxes & liability insurances and who take responsibility for themselves. For additional information you may call our office, the local employment development department, or the internal revenue service.
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